System Monitor
Reliable real-time tracking of computer health and performance at LCUP, keeping your systems in check around the clock.
Easy Issue Reporting
Quickly submit and track tech issues with an intuitive reporting feature, making tech support fast and user-friendly.
Mobile AccessibilityDesign
Access computer monitoring and support services on any device, ensuring tech assistance is always at your fingertips.
About us
Smooth and fair, your tech’s in our care.
Techcareassistance is a comprehensive help desk system that allows students to report tech issues, track resolution, and access self-help resources. It assigns tasks to support staff, prioritizes issues, and offers remote support tools. With asset management, knowledge base, and performance monitoring, it ensures effective tech support. The system includes role-based access, integrates with other university tools, and is mobile-friendly, providing a secure and user-friendly solution for technology needs.
Key Features of Our Platform
Our goal is to maintain a stress-free tech environment by delivering fast and reliable services, ensuring that the computers at LCUP are always ready for use.
TECHNOLOGY SOLUTION
“We provide reliable technology solutions to ensure smooth and efficient computer monitoring. “
IT SERVICE
“Our IT services are designed to keep everything running smoothly. We provide trusted monitoring solutions to support your digital environment.”
PC MAINTENANCE
“We offer reliable PC maintenance to keep your devices running efficiently, minimizing downtime and maximizing productivity.”
PC TRACKING
“Stay informed with our PC tracking system, offering constant monitoring and support for every device.”
The Key to Reliable Tech Support at LCUP
Helping LCUP thrive, keeping computers alive.
Efficient Issue Resolution
Quick and effective solutions for tech problems, minimizing downtime and ensuring students and faculty can stay focused on their work.
Real-Time Progress Tracking
Stay informed with real-time updates on your support tickets, so you always know the status of your tech issues.
Expert Support Team
Access to a dedicated team of professionals ready to provide guidance and resolve technical issues with expertise.
Self-Help Resources
Comprehensive knowledge base with FAQs, tutorials, and guides, empowering users to troubleshoot common issues independently.
The Key to Reliable Tech Support at LCUP
Helping LCUP thrive, keeping computers alive.
Secure Access and Privacy
Role-based access control to ensure the safety and privacy of data, protecting the university’s digital environment.
Proactive Maintenance
Regular monitoring and updates of university technology to maintain optimal performance and extend the life of digital assets.
Performance Analytics and Reporting
Detailed reports and analytics allow users to see trends in tech issues, helping the support team make data-driven improvements for better service.
Integrated University Tools
Seamlessly connects with other LCUP tools, creating a unified digital environment that simplifies tech management and support for everyone.
Got questions or ideas? Let’s chat!
We are driven by a passion for embracing challenges and creating new opportunities in the technology support sector.
Call us at 09234567890
Open from Monday – Saturday 9:00 AM – 5:00 PM
Sunday: CLOSED
If you have any questions or recommendations, feel free to email us at roxanne.roxas@email.lcup.edu.ph. We’re always here to assist you and value your feedback to help improve our services.
Our News
In every way, we monitor each day.
